Mark8Returns retrieves order and return data directly from your marketplace seller accounts via authorised API access, giving operations teams a current, unified view of order status, fulfilment, and returns.
Every Order, Every Return. Tracked in One Place.
Part of the Mark8IQ Suite
Marketplace API access subject to platform approval
Order Status Scattered Across Portals
Checking where an order stands — placed, shipped, delivered, returned — means logging into each marketplace's seller portal separately.
Returns Without Root-Cause Visibility
Return volume is tracked, but the reasons behind it — SKU-specific defects, sizing issues, listing mismatches — rarely get analysed systematically.
Refunds Reconciled Too Late
Refund and adjustment amounts often surface only at settlement time, long after the operational decision that caused them was made.
Order Retrieval & Status Tracking
Retrieve order data and status — placed, shipped, delivered — directly via authorised API access, updated continuously across every connected marketplace.
Return & Refund Order Tracking
Track returns and refunds back to their originating order, with reason codes and SKU-level pattern detection.
Fulfilment Status Visibility
See fulfilment progress across every connected marketplace from a single dashboard, without switching between seller portals.
Order Data Feeds Financial Reconciliation
Order and return data flows directly into Mark8Reco, so refunds and adjustments are reconciled against settlements automatically.
Connect Securely
Link your marketplace seller account through the platform's official OAuth 2.0 authorisation flow. No credentials are shared with Infytrix. You control access and can revoke it at any time.
Orders and Returns Retrieved Automatically
Mark8Returns pulls order and return data on schedule via authorised API access, matching returns to their originating orders and flagging patterns automatically.
Operations Gets a Current, Unified View
Your dashboard shows order status, fulfilment, and returns together — your team acts on exceptions, not raw data.
Data & Security
- We access only the order and return data scopes you explicitly authorise
- All API communications encrypted using HTTPS and TLS 1.2 or higher
- Order and return data encrypted at rest using AES-256
- Each client’s data is isolated — no cross-account data access
- No order or return data shared with any third party
- Access tokens stored in dedicated secrets management system — never in source code
- Data deleted within 30 days of account termination
Built on Authorised Access
Mark8Returns works through official marketplace developer API programmes. Every connection is initiated by the seller via OAuth consent. We access only the data roles the seller approves — including order management — use the data only to deliver their order and returns tracking service, and never repurpose it for any other use.
Marketplace API access for order management is enabled only after platform approval is granted and only for sellers who have provided explicit authorisation.